Some of you may know that I have been having problems with my Interstate batteries. For some unknown reason, the terminals are melting and "mushrooming" down. They are melting so bad that the bolt is lifting right out of the terminal. Well, I had enough and decided to take action. I dealt with Mark over at Finksburg Interstate today and after some lengthy conversation about what could be causing this Mark came around the corner with 10 brand new batteries on his forklift. I had heard some bad talk about this guy but speaking just for me he couldn't of been more professional and pleasant. He took the hour or so to stay with me and pull the old (1-year) batteries out and helped me install the new ones FREE OF CHARGE. Not only did he do all this but he also exchanged the top-post style that I had to the side-posts that I am much more comfortable with. I Just wanted to say thanks to Finksburg Interstate as they went well beyond what I was expecting. The way they handled business with me today is the way that you keep customers for life.